Caroline Clark Bridal Boutique is proud to be a member of the British Bridal Retailer Association.
What does being a member of the British Bridal Retailer Association mean for our brides?
- We offer our brides up to £1,000 insurance cover to help protect your gown, and the deposit paid for it, absolutely free of charge.
- Have you got a bridesmaid in another part of the country? As a BBRA customer you can arrange for her to call in to her nearest member store and be professionally measured for her gown. The store will then send her measurements to Caroline Clark Bridal Boutique, meaning one less thing for you to worry about.
- We follow the Associations code of practice which can be found below:
British Bridal Retailer Association Code of Practice
Our customers will be met with a warm welcome.
Our advertising will be clear and truthful.
Our merchandise will be clearly priced.
Our customers will have accurate and adequate pre-contractual information allowing them to make informed choices.
Our contracts are set out in plain language, are clear, fair and accurate. Their terms will be fully explained, prior to any sale being agreed.
There will be no high pressure sales techniques used.
We will respond to all complaints promptly and make every effort to resolve them immediately.
Our customer service will be of the highest standard, aimed at exceeding expectations.
Make sure you know you are buying from a genuine bridal retailer by choosing Caroline Clark Bridal Boutique. Call 01905 799474 and start your magical journey today.